Services

What we do:

  • Serve as a neutral, independent administrator to resolve claims outside of court, without the costs, delays, risks and uncertainties of litigation;

  • Design criteria and claims processes tailored to the unique needs of the program;

  • Process and pay claims in a fair, efficient and expeditious manner;

  • Provide reporting on key claims-processing activities to interested parties;

  • Design and implement a website and claimant portal for the electronic submission of claims;

  • Conduct outreach with claimants and legal counsel throughout the process.

 

How we do it:

  • Engage stakeholders to solicit various perspectives and input;

  • Evaluate claimant eligibility and compensation under the governing criteria while drawing on extensive experience in other programs;

  • Offer claimants meaningful opportunities to heard in a safe space and a non-adversarial fashion;

  • Ensure confidentiality and sensitivity to the concerns of the parties;

  • Leverage a carefully curated team of trusted partners with specialized experience with high-quality, cost-effective claims operations.